Ticketmaster learned 'valuable lessons' when the Taylor Swift concert tickets sale last year was disrupted by record bot traffic, the parent company will tell a U.S. Senate committee on Tuesday.
WASHINGTON, Jan 23 - Ticketmaster learned "valuable lessons" when the Taylor Swift concert tickets sale last year was disrupted by record bot traffic, the parent company will tell a U.S. Senate committee on Tuesday.
Ticketmaster has come under harsh criticism from fans and lawmakers, accusing it of having too much control over the market for concert tickets. At the time, Swift said it was "excruciating" for her to watch fans struggle to secure tickets and that she had been assured that Ticketmaster could handle large demand.
Berchtold's testimony said Live Nation has invested over $1 billion over the years to improve Ticketmaster. "As Live Nation leverages its power across the concert ecosystem to increase its profits, concertgoers see higher prices, and artists experience challenging touring dynamics," Lawrence wrote in a New York Times essay last month. "Whether it meets the legal definition of a monopoly or not, Live Nation’s control of the live music ecosystem is staggering."
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